Last Updated: January 2025
At Felix Perez/ DBA Bin Fresco., we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us. By using our services or website, you agree to the terms outlined below.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and billing information when you sign up for our services or SMS messages. SMS data is collected verbally over the phone or in person.
- Usage Information: Data about your interactions with our website, including IP address, browser type, and pages visited.
- Service Data: Details related to your service requests, such as bin cleaning schedules and service location.
2. How We Use Your Information
We use the information we collect to:
- Provide and improve our services.
- Process payments and manage your membership.
- Communicate with you about updates, and service notifications and customer care via email or SMS.
- Analyze website performance and user behavior for better functionality.
3. SMS Messaging Terms
By opting into our SMS messaging service, you agree to the following:
- Message Types: We may send messages about service reminders, appointment updates, customer care, and other Bin Fresco-related notifications.
- Message Frequency: Messages are recurring, and frequency may vary.
- Message and Data Rates: Standard message and data rates may apply depending on your mobile carrier and plan.
- Opt-Out: You can opt out at any time by texting or replying STOP or CANCEL to (281) 545-7422 or by emailing us at contact@binfresco.com. After unsubscribing, you will receive a final confirmation message and your number will be removed from our list within 24 hours.
- Help: For assistance, text HELP or contact us by phone or email. We’ll provide our contact info and a link to our website or social media.
- Non-Sharing: We do not sell, rent, or share your mobile number or SMS data with third parties for marketing purposes.
4. Sharing Your Information
We do not sell or rent your personal information. We may share your data with:
- Legal Obligations: Law enforcement or authorities when required by law or to protect our legal rights.
5. Data Security
We implement technical and organizational safeguards to protect your information. However, no system is completely secure, and we cannot guarantee absolute data security.
6. Your Choices
You have the right to:
Disable cookies in your browser (note: this may impact website functionality).
Opt-out of marketing communications by following the unsubscribe link in our emails or SMS opt-out instructions.
Update or request deletion of your personal information by contacting us.
7. Third-Party Links
Our website may contain links to external sites. We are not responsible for their privacy practices, and we encourage you to review their policies.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.
9. Contact Us
If you have questions about this Privacy Policy or your data, please contact us at:
Felix Perez/ DBA Bin Fresco
Email: contact@binfresco.com
Phone: (281) 545-7422